志愿者照护实践对低年资护士人文关怀能力的影响

    Effect of volunteer care practice on humanistic care ability of junior nurses

    • 摘要:
      目的探讨志愿者照护实践对低年资护士人文关怀能力的影响。
      方法将128名低年资护士随机分为对照组67例与试验组61例。对照组给予常规人文关怀理论培训;试验组在常规理论培训基础上增设志愿者照护实践,每2个月1次,每次4 h,连续4次。培训后采用人文关怀能力量表(CAI)、临床沟通能力量表(CCCS)和护理职业生涯管理量表进行问卷调查。
      结果培训后,试验组低年资护士CAI认知、勇气、耐心各维度得分和总分均明显高于对照组(P < 0.01),而CCCS得分明显低于对照组(P < 0.01)。试验组职业生涯管理晋升公平、提供职业信息、促进职业发展各维度和总分均高于对照组(P < 0.05~P < 0.01),2组注重培训维度得分比较差异无统计学意义(P>0.05)。
      结论开展志愿者照护实践,有助于提升低年资护士人文关怀能力和沟通能力,增强职业认同感,深化优质护理工作内涵建设,提高护理服务质量。

       

      Abstract:
      ObjectiveTo explore the effects of volunteer care practice on humanistic care ability of junior nurses.
      MethodsOne hundred and twenty-eight junior nurses were randomly divided into the control group(67 cases) and observation group(61 cases).The control group was trained with routine humanistic care theory, while the observation group was additionally trained with volunteer care practice based on routine theory, once every 2 months, each time for 4 hours, for 4 consecutive times.Two groups were investigated using caring ability inventory(CAI), clinical communication competence scale(CCCS) and nursing career management scale after training.
      ResultsAfter training, the scores of each dimension among CAI awareness, courage and patience, and total score in observation group were significantly higher than those in control group(P < 0.01), and the score of CCCS in observation group was significantly lower than that in control group(P < 0.01).The score of each dimension among career management promotion fairness, providing career information and total score promoting career development in observation group were higher than those in control group(P < 0.05 to P < 0.01), and the difference of training dimension score was not statistically significant between two groups(P>0.05).
      ConclusionsThe practice of volunteer care can improve the humanistic care and communication ability of junior nurses, enhance the professional identity, deepen the connotation construction of quality nursing work and improve the quality of nursing service.

       

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