眼科日间手术病人就医体验影响因素研究

    Study on the influencing factors of patient experience of patients treated with ophthalmic day surgery

    • 摘要:
      目的: 了解眼科日间手术病人就医体验现状并分析其影响因素,旨在提高医护人员眼科日间手术病人就医体验的关注度,为临床干预提供理论依据。
      方法: 采取便利抽样法,选取2024年10月至2025年3月在连云港市某三级甲等综合医院218例眼科日间手术病人为研究对象。使用一般资料调查表、《我们做得如何》(how R we−C)问卷、护士关怀行为量表进行调查,采用单因素分析及多元线性回归分析眼科日间手术病人就医体验的影响因素。
      结果: 回收有效问卷218份,有效问卷回收率为94.78%。《我们做得如何》(how R we−C)问卷得分为(7.41 ± 0.102)分,眼科日间手术病人就医体验良好。护士关怀行为量表得分为(113.21 ± 12.798)分,高于我国临床护士关怀行为常模。多元线性回归分析结果显示,婚姻、政治面貌、就医费用、护士关怀行为是影响病人就医体验的影响因素(P < 0.05)。
      结论: 眼科日间手术病人就医体验良好,但仍有较大的进步空间。因此眼科医护管理者应根据调查结果关注眼科日间手术病人的特征,准确识别特殊人群,为其提供个性优质医疗护理,从而进一步改善就医体验。

       

      Abstract:
      Objective To understand the current situation of the patient experience of patients treated with ophthalmic day surgery and analyze its influencing factors so as to increase the attention of medical staff to the patient experience of patients treated with ophthalmic day surgery and provide a theoretical basis for clinical intervention.
      Methods By using the convenience sampling method, 218 patients treated with ophthalmic day surgery in a tertiary grade A general hospital in Lianyungang City from October 2024 to March 2025 were selected as the research subjects. The general information questionnaire, the "how R we-C" questionnaire, and the nurse care behavior scale were used for the investigation. Univariate analysis and multiple linear regression analysis were adopted to analyze the influencing factors of the patient experience of patients treated with ophthalmic day surgery.
      Results A total of 218 valid questionnaires were retrieved, with a recovery rate of 94.78%. The score of the "how R we-C" questionnaire was (7.41 ± 0.102) points, and the patient experience of patients treated with ophthalmic day surgery was good. The score of the Nurse Care Behavior Scale was (113.21 ± 12.798) points, which was higher than the norm of clinical nurse care behavior in China. The results of multiple linear regression analysis showed that the marriage, political status, medical expenses and nurses' caring behaviors were the influencing factors affecting patients experience (P < 0.05).
      Conclusions Patients treated with ophthalmic day surgery have a good patient experience, but there is still much room for improvement. Therefore, ophthalmic healthcare managers should, based on the survey results, pay attention to the characteristics of patients treated with ophthalmic day surgery, accurately identify special groups, and provide them with personalized and high-quality medical care, thereby further improving the medical experience.

       

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