The influencing factors of the nurse-patient communication ability in nursing undergraduates

Objective:To investigate the current status of nurse-patient communication ability in nursing intern undergraduates, and analyze its influencing factors.Methods:The emotional intelligence, empathy and nurse-patient communication abilities in 505 nursing intern undergraduates were investigated using emotional intelligence ability scale, empathy ability scale and nurse-patient communication ability scale.Results:The total scores of the emotional intelligence, empathy and nurse-patient communication abilities were(126.77±13.12), (112.35±12.96) and(52.55±7.45), respectively.The family relationship, professional attitude and frequency of participating activity in nursing intern undergraduates were the influencing factors of nurse-patient communication ability(P<0.05 to P<0.01).The nurse-patient communication abilities in nursing intern undergraduates were positive correlation with emotional intelligence and empathy abilities(P<0.01).Conclusions:The nurse-patient communication abilities in nursing intern undergraduates with good family relationship, active professional attitude and high frequency of participating activity are high.The higher the emotional intelligence and empathy abilities are, the higher the nurse-patient communication abilities of nursing intern undergraduates are.