Investigation and analysis of work burnout of counselors in medical colleges under multicultural background

Objective:To explore the work burnout of counselors in medical college,and analyze the differences among different variables in three dimensions of emotional depletion,cynicism,and low achievement.Methods:Three hundred and seventy-eight on-the-job counselors from 10 medical colleges in Anhui,Jiangsu and Zhejiang provinces were investigated using Maslach et al made,Lichaoping revised MBI-GS(Maach Burnout Invent-General Survey) job burnout scale.Results:Job burnout of counselors in medical colleges was moderate.The differences of three dimensions of job burnout in different ages,genders,working years and grades counselors were statistically significant(P<0.01),and the score of cynicism increased with the increasing of age.The scores of emotional exhaustion,cynicism and reduced personal accomplishment in female counselors were higher than those in male counselors(P<0.01),the scores of emotional exhaustion in counselors with 5 to 10 years working age were significantly higher than those in other working ages group(P<0.01),and the emotional exhaustion score in less than 3 years group was lower than that in 3 to <5 years group(P<0.01).The scores of reduced personal accomplishment in working years < 3 group,3 to <5 years group and 5 to 10 years group gradually decreased in turn(P<0.05 to P<0.01).With the increasing of rank,the emotional exhaustion score gradually decreased(P<0.05 to P<0.01).The score of cynicism in deputy level counselors was higher than those in clerical and professional counselors(P<0.01 and P<0.05).The scores of emotional exhaustion in doctor,master and undergraduate medical college counselors gradually decreased in turn,and the difference of which was statistically significant(P<0.01),there was no statistical significance in the score of cynical dimensions(P>0.05),and the scores of reduced personal accomplishment in doctorate,master degree and undergraduate degree counselors gradually increased in turn(P<0.01).Conclusions:The work burnout of medical college counselors is moderate,and the difference in different variables has theoretical guiding significance in the construction of medical college counselors,professional construction,and physical and mental health development of medical college counselors.