ObjectiveTo explore the application value of closed-loop management model in safety and quality continuous improvement management of gynecological nursing.
MethodsThe closed-loop management model was applied in the continuous improvement management of gynecological nursing from March to August 2020, the problems were found through the nurses themselves, quality control nurses and head nurses three-level quality control, inpatient satisfaction survey and telephone return visit.The root cause of problems were discussed and analyzed, the rectification measures were formulated and implemented, the effects of the rectification measures were evaluated, and the modified measures were carried out.The six months before management application from September 2019 to February 2020 were set as the control group, and the six months after management application from March 2020 to August 2020 were set as the observation group.The incidence rate of nursing adverse events, patient satisfaction with nursing work, unplanned extubation rate and other safety sensitive indicators of gynecology were compared between two groups.
ResultsThrough closed-loop management, the incidence rate of nursing adverse events in observation group was significantly lower than that in control group(P < 0.01), the satisfaction of patients with nursing work in observation group was significantly better than that in control group(P < 0.01), and the accuracy of patient identification in observation group was higher than that in control group(P < 0.01).There was no statistical significance in the incidence rates of unplanned extubation and fall between two groups(P>0.05).
ConclusionsThe application of closed-loop management model in continuous improvement management of gynecological nursing quality can effectively improve the patients' satisfaction with nursing work, reduce the occurrence of nursing adverse events, and improve the safety and quality indicators of gynecological nursing.
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